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- support@getfixcomputers.co.uk
- Mon - Sun: 08:00 - 17:00
Find quick answers to the most common questions about our Laptops, MacBooks, Desktops, and Gaming PCs repair services, pricing, warranties, and policies.
We provide Laptops, MacBooks, Desktops, and Gaming PCs maintenance services, including hardware fixes, software troubleshooting, virus removal, operating system installation, data recovery, battery replacement, screen replacement, keyboard replacement, and regular maintenance.
Yes, we service all major brands, including Apple, Dell, HP, Lenovo, ASUS, Acer, MSI, Razer, and more.
Yes, we offer free diagnostics to identify the exact issue with your device before performing any fixes.
You can book online through our website, call us directly, or visit our shop. We offer same-day pickup and delivery for your convenience.
Fix times vary based on the issue:
Simple issues like software installation or virus removal: 1–2 days
Hardware replacements like screens, batteries, or motherboards: 2–5 days
Complex fixes: may take up to 7 days
Yes, we provide pickup and delivery services across our service areas. Devices can be collected, fixed, and returned safely.
Backup all important data – we are not responsible for data loss.
Remove any personal or sensitive items from your device.
Provide clear information about the problem.
Pricing depends on the issue and parts required. After free diagnostics, we provide a transparent quote before starting work.
Yes, we accept cash, card payments, and online transfers. Full payment is usually required after service completion.
No. All charges are clearly communicated upfront. There are no hidden fees for labor or diagnostics.
Yes, most fixes include a 6-month warranty covering defective parts or service issues. Warranty does not cover accidental damage after fix.
Refunds are available if the service was not completed, faulty due to our error, or if the device cannot be fixed. Please see our Refund Policy for full details.
Yes, we replace Laptop and MacBook screens, using genuine or high-quality compatible parts.
Yes, we fix or replace keyboards, trackpads, and other input devices for all laptop models.
Yes, we provide original and high-quality replacement batteries for all brands.
Yes, we fix motherboard issues, logic board failures, and other internal hardware problems.
Yes, we perform complete virus removal, malware cleanup, and system optimization.
Yes, we install Windows, Linux, macOS, and all software updates, ensuring your system runs smoothly.
Yes, we provide data recovery services from damaged or corrupted drives. Success depends on the extent of damage.
Yes, we offer same-day pickup and delivery in selected areas. Delivery charges may apply depending on location.
You will receive updates via SMS, email, or phone on the status of your maintenance.
Yes, we take full responsibility for safe transportation. Any damage caused during our handling is covered by our service guarantee.
You can reach us via:
Phone: [Insert Phone Number]
Email: [Insert Email]
Online Contact Form: Available on our website
Please contact our support team immediately. We provide troubleshooting, follow-up services, or refunds as per our policies.
Yes, our team provides tips on hardware care, software optimization, and preventive maintenance.
Get Fix Computers provides fast, affordable, and expert maintenance services for Laptops, MacBooks, Desktops, and Gaming PCs. We offer convenient pickup and delivery, professional diagnostics, and high-quality fixes using reliable parts. Fill out the form below, and our technicians will contact you promptly to provide a smooth, hassle-free, and trustworthy tech solution you can rely on.
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