At Get Fix Computers, we are committed to ensuring that every customer receives high-quality, reliable, and professional Laptops, MacBooks, Desktops, and Gaming PCs maintanance services. Your satisfaction is our top priority. This Refund Policy outlines the conditions under which you may request a refund.

1. Eligibility for Refunds:

• Refunds are available only for services that were not completed, not delivered as promised, or found to be faulty due to our error.

• Services that have been partially completed, or where replacement parts have already been installed, may be eligible for a partial refund.

• Refunds are not available for services declined by the customer after work has begun or for damages caused by mishandling of devices by the customer prior to service.

2. Refund Request Process:

• Requests must be submitted in writing via email or our contact form within 7 days of service completion.

• Include your service receipt, invoice number, and a detailed description of the issue to help us process your request efficiently.

3. Refund Method:

• Refunds are issued using the original payment method whenever possible.

• Processing may take 7–10 business days depending on your bank or payment provider.

4. Exceptional Cases:

• If a device cannot be fixed due to hardware failure beyond maintenance or parts unavailability, you may choose a refund or store credit for future services.

• Our team will communicate all options clearly before processing the refund.

At Get Fix Computers, we aim to provide transparent, fair, and hassle-free service, ensuring your trust and confidence in our maintenance solutions.